As a Technical Support Engineer, you will work within a Product Delivery Team fused with UX, engineering, product and data talent. You will help the team design beautiful interfaces that solve business challenges for our clients. We work with a number of Tier 1 banks on building web-based applications for AML, KYC and Sanctions List management workflows. This role is ideal if you are looking to segue your career into the FinTech or Big Data arenas.
Be involved in every step of the product design cycle from discovery to developer handoff and user acceptance testing.
Work with BAs, product managers and tech teams to lead the Product Design
Maintain quality of the design process and ensure that when designs are translated into code they accurately reflect the design specifications.
Accurately estimate design tickets during planning sessions.
Contribute to sketching sessions involving non-designersCreate, iterate and maintain UI deliverables including sketch files, style guides, high fidelity prototypes, micro interaction specifications and pattern libraries.
Ensure design choices are data led by identifying assumptions to test each sprint, and work with the analysts in your team to plan moderated usability test sessions.
Design pixel perfect responsive UI’s and understand that adopting common interface patterns is better for UX than reinventing the wheel
Present your work to the wider business at Show & Tell sessions.
4+ years of system administration experience with the Microsoft Server platform (2012/2016, Microsoft IIS, Active Directory)
3+ years of hands-on system administration experience with AWS (EC2, Elastic Load Balancing, Multi AZ, etc.)
4+ years of SQL Server, MySQL
Working knowledge of Encryption techniques and protocols, Multi-factor authentication, Data protection, Penetration testing, Security threats
Bachelor’s Degree, or 4+ years of hands-on IT experience
Programming experience developing web applications with the Microsoft .NET stack and a basic knowledge of SQL
Development experience with Angular, Node.JS, or ColdFusion
HTML, CSS, XHTML, XML
Hypervisors, SAN’s, load balancers, firewalls, and Web Application Firewall (WAF)
Experience with Higher Logic (a collaboration platform)